Ecommerce product assistant

Help product visitors understand what you have already documented.

Create a website AI from your product information, policies, and approved buying guidance. It can answer grounded questions and direct a visitor to a human follow-up when a live detail needs confirmation.

✓ Product knowledge✓ Policy guidance✓ Clear hand-offs
StaffFlow AI setup workspace
Set what the AI can explain, and make it ask for help when the source information is missing.

A grounded shopping conversation

Explain the product information you approve. Do not invent live store data.

An ecommerce assistant is useful when it helps visitors understand product categories, documented materials, return policies, or sizing guidance. It should not claim live stock, order status, delivery dates, or discounts unless those details are connected and verified.

01

Add your product knowledge

Give the AI approved product descriptions, policy text, comparison guidance, and answers to recurring questions.

02

Set no-guess rules

Tell the AI to avoid inventing availability, order details, delivery timing, or changing promotional prices.

03

Publish and review requests

Put the Widget on an approved site and use Lead Inbox when a visitor chooses a human follow-up.

Better first questions

Useful product help without pretending to be your store system.

StaffFlow is a website AI workflow. It helps a business control the knowledge, language, and boundaries used for a first response. It does not provide live Shopify, Wix, inventory, order, or payment data unless a verified connection is actually available.

✓
Product guidance
Explain what your own product information and policies say.
✓
Policy clarity
Make returns, shipping guidance, care information, and FAQs easier to find.
✓
Honest escalation
Ask a person to confirm any live, personal, or undocumented detail.

Questions, answered honestly

What can the ecommerce demo show?

Does the AI know live stock?

No. The public demo deliberately avoids claiming live inventory. A business should only let its AI state facts it has documented and approved.

Can it answer return-policy questions?

Yes, when you add the current policy to its knowledge and review the final setup.

Does it connect to Shopify or Wix today?

Guided Shopify and Wix connections are not publicly available yet. The verified route today is the website Widget on an approved domain.

Can I try the product flow?

Yes. The ecommerce demo is fictional and lets you see the Website AI, Widget, and Lead Capture path before you create an account.

Start with a working example

Build the product AI your customers can use.

Open a free workspace, choose a product-focused template, make it specific to your business, preview the answers, and publish the Widget when ready.

Create your AI