01
Choose a support role
Start with a Customer Support template or create a role that reflects the type of questions your team receives.
Multilingual customer support AI
Give every website visitor a clear first response.
StaffFlow lets businesses create a website support AI from their own information, configure the languages and rules that fit their audience, and keep follow-up requests in a private workspace.
✓ Configurable language choices✓ Editable support rules✓ Private Lead Inbox
The business controls the instructions, the knowledge, and when the AI should ask for a human follow-up.
Built for a careful hand-off
Set the language, give the context, publish when ready.
A multilingual website experience is more useful when it remains grounded in the business’s real information. StaffFlow gives the business a clear path to define the assistant before it appears to visitors.
02
Configure language and rules
Set the language choices for your audiences, add business knowledge, and tell the AI what it should not guess or promise.
03
Publish and follow up
Add the Widget to approved website domains, then review visitor requests in Lead Inbox when a human response is needed.
Support with boundaries
Fast answers are only helpful when they stay accurate.
The AI can welcome visitors, explain documented services, answer common questions, guide basic troubleshooting, and collect useful context before escalating to your team.
✓
Business information first
Ground responses in your company profile, FAQs, policies, and instructions rather than generic promises.
Ground responses in your company profile, FAQs, policies, and instructions rather than generic promises.
✓
Language choices you control
Configure the languages that match the audiences you serve, then test the experience before publishing.
Configure the languages that match the audiences you serve, then test the experience before publishing.
✓
Safe escalation rules
Instruct the AI to request a human follow-up when an answer needs confirmation, a specialist, or company approval.
Instruct the AI to request a human follow-up when an answer needs confirmation, a specialist, or company approval.
✓
One private workspace
Review captured requests and work from the same workspace where you configure the AI and Widget.
Review captured requests and work from the same workspace where you configure the AI and Widget.
Questions, answered honestly
What a multilingual support AI does—and does not do.
Can I choose the languages?
Yes. StaffFlow lets you configure language choices for the audiences you want to serve. The business remains responsible for reviewing its final instructions and knowledge.
Will it replace my support team?
No. It is designed for a helpful first response and for collecting clear context before a human follow-up when needed.
Can it handle policy or pricing questions?
It can explain what you document in its knowledge and instructions. For missing, changing, or unapproved details, a careful setup should direct the visitor to a human follow-up.
Does it promise faster sales or outcomes?
No. It provides an immediate website response and a structured request path. Results depend on your website traffic, the accuracy of your information, and your team’s follow-up.
Start with a live example
Build a multilingual support AI your team controls.
Choose a ready-made support role, make it specific to your business, preview the conversation, and publish the Widget only when it is ready for visitors.
Create your AI